Getting Started with BestWebby

Welcome to BestWebby

This guide walks you through the essentials of setting up BestWebby for the first time. By the end, you'll have:

• Your account configured with business details
• A payment gateway connected
• Products added (manually or via import)
• Your storefront live on your own domain
• At least one marketplace channel connected

Estimated time: 45-60 minutes for a store with an existing product catalog.

Step 1: Complete your business profile

After registering, navigate to Settings → Business Profile and fill in:

• Business name and category (this is used to pre-configure AI suggestions)
• Registered business address
• Primary currency
• Tax settings (VAT/GST rates for your applicable regions)

BestWebby uses your business category to pre-configure the AI pricing engine, inventory predictions, and content generation. A fashion retailer and a food distributor have different seasonality patterns — the more accurate your category, the better the defaults.

Step 2: Connect your payment gateway

Navigate to Settings → Payments and select your gateway.

For Stripe: Click "Connect Stripe" and complete the OAuth flow. You'll be redirected to Stripe to authorize BestWebby. Once connected, Stripe Terminal readers can be added in the POS section.

For Razorpay, Flutterwave, or Paystack: Enter your API key and secret from your gateway dashboard. BestWebby will verify the connection by running a test transaction.

For PayPal: Use the OAuth connect flow from the Payments settings page.

All customer payments go directly to your connected gateway. BestWebby never sees or holds customer payment data.

Step 3: Add your products

You have three options:

Manual entry: Click Products → New Product. Fill in name, description, SKUs, pricing, and images. AI content generation can write your product description from a brief — enable it in the content settings.

Shopify import: If migrating from Shopify, click Products → Import → Shopify. Authorize the import and BestWebby will transfer your full catalog, customer list, and order history. Average time: under 30 minutes.

CSV import: Download the BestWebby CSV template from Products → Import → CSV, populate it with your product data, and upload.

Step 4: Configure your storefront

Navigate to Storefront → Design. Select a template, upload your logo, and set your brand color palette. The storefront preview updates in real time.

To connect your own domain:

1. Go to Settings → Domains
2. Add your domain name
3. Follow the DNS verification steps (CNAME record)
4. BestWebby auto-issues an SSL certificate via Let's Encrypt within 5 minutes

Your storefront will be live at your domain within 10 minutes of DNS propagation completing.

Step 5: Connect your first marketplace

Navigate to Marketplace → Connect and select your first channel. For Amazon:

1. Click "Connect Amazon"
2. Authorize via Amazon Seller Central OAuth
3. Select which product categories to sync
4. BestWebby will push your catalog and begin syncing

Orders from Amazon will appear in your unified order inbox automatically. Inventory updates propagate to Amazon whenever stock levels change.

What's next

• Set up your POS: Navigate to POS → Setup to configure employee PINs, connect a Stripe Terminal reader, and test a transaction
• Configure AI settings: Visit Settings → AI to review pricing engine floors/ceilings and autonomous agent rules
• Invite your team: Settings → Team → Invite members and assign roles

Questions? Contact [email protected] or visit the FAQ at /faq.