Skip to main content

Getting Started

Getting Started with BestWebby

Set up your BestWebby account, connect your first payment gateway, add products, and launch your storefront — all in under 60 minutes.

Welcome to BestWebby

This guide walks you through the essentials of setting up BestWebby for the first time. By the end, you'll have:

  • Your account configured with business details
  • A payment gateway connected
  • Products added (manually or via import)
  • Your storefront live on your own domain
  • Optionally, a sales channel connected

Estimated time: 45-60 minutes for a store with an existing product catalog.

Step 1: Complete your business profile

After registering, navigate to Settings → Business Profile and fill in:

  • Business name and category (this is used to pre-configure your default settings)
  • Registered business address
  • Primary currency
  • Tax settings (VAT/GST rates for your applicable regions)

BestWebby uses your business category to pre-configure sensible defaults for pricing rules, reorder points, and other settings. A fashion retailer and a food distributor have different seasonality patterns — the more accurate your category, the better the defaults you start from.

Step 2: Connect your payment gateway

Navigate to Settings → Payments and select your gateway.

For Stripe: Click "Connect Stripe" and complete the OAuth flow. You'll be redirected to Stripe to authorize BestWebby. Once connected, Stripe Terminal readers can be added in the POS section. Stripe is the fully supported gateway today.

Razorpay, Flutterwave, and PayPal: On the roadmap and not live yet — Stripe is the only gateway available today. Tell us which one you need and we'll prioritize by demand.

All customer payments go directly to your connected gateway. BestWebby never sees or holds customer payment data.

Step 3: Add your products

You have two options:

Manual entry: Click Products → New Product. Fill in name, description, SKUs, pricing, and images. You can start from a content template to draft your product description.

CSV import (recommended for existing catalogs): Go to Products → Import → CSV. Upload any CSV — including exports from Shopify, WooCommerce, or BigCommerce, or your own spreadsheet — with per-variant rows, SKUs, prices, and stock. We auto-detect columns and let you re-map before importing. This is the end-to-end path for bringing a catalog over today. Imported products are created as drafts so you can review them before publishing.

One-click API import directly from Shopify, WooCommerce, eBay, Etsy, and WordPress is in active development. Until then, export your catalog from any of those platforms as a CSV and import it as above.

Step 4: Configure your storefront

Go to Channels → Sites, open your storefront, and use the site editor to pick a template, upload your logo, and set your brand colors. The storefront preview updates in real time.

To connect your own domain:

  1. Go to Settings → Domains
  2. Add your domain name
  3. Follow the DNS steps shown: add the TXT verification record we display to prove ownership, then point your domain with the A record (or a CNAME on a subdomain) to the target shown on the page
  4. Click Verify & issue SSL — BestWebby issues an SSL certificate via Let's Encrypt, typically within a few minutes

Your storefront will be live at your domain within 10 minutes of DNS propagation completing.

Step 5: Bring in orders from other channels

Navigate to Channels to connect a sales channel. The custom webhook channel is live today: your other system (a marketplace, an ERP, or a custom storefront) pushes orders to a token-authed ingest URL, BestWebby records them alongside the rest of your orders, and stock changes are pushed back to a webhook you configure. The order ingest is idempotent and the inventory path is oversell-safe.

Native connectors for Shopify, Etsy, eBay, and Amazon — pushing your BestWebby catalog out to those marketplaces — are in active development and not live yet; roadmap order is driven by merchant demand. For any system that doesn't yet have a native connector, use the custom webhook channel described above.

What's next

  • Set up your POS: Navigate to POS → Setup to configure employee PINs, connect a Stripe Terminal reader, and test a transaction
  • Set your pricing rules: Visit Pricing rules to set the price floors and ceilings that your rules must stay within — nothing changes a price without staying inside the limits you set
  • Invite your team: Settings → Team → Invite members and assign roles

Questions? Contact support or browse the FAQ.