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Payments & fraud

Your gateway. Your funds. Our cut is zero.

BestWebby never processes your customers' payments. You connect your own gateway, the charge is made on your account, and the money is already yours when it lands. On Growth and above, orders are scored for risk on the way through — and we still never touch the payment.

Taking payment on your own gateway is on every plan · risk scoring and holds are on Growth and above

The orders table: each row shows the order reference, item count, date, fulfilment status such as completed, processing, shipped or expired, a risk rating of low or review, and the order total — with filters across the top and a check-risk action.
Risk sits on the order line itself, next to fulfilment status. Anything scored high enough to warrant a look is marked for review rather than dealt with behind your back.
Added by BestWebby
0%
We never take a percentage of a sale
Charge on your own account
Direct
You stay the merchant of record
Order risk score
0–100
Deterministic rules, no per-order cost, Growth and above
Processing rate
Yours
Whatever you negotiated is what you pay

How the money works

Most platforms take a slice. We take none.

A percentage on top of what your processor already charges is the normal cost of running a shop on someone else's platform. It is not a cost here, because the charge happens on your account rather than ours.

The charge is made on your account
You connect your own Stripe account and the payment is taken on it. The money never routes through us on the way to you, and you remain merchant of record for the sale.
Nothing per order, channel or register
One platform subscription, priced by tier rather than by volume: the storefront, every register and the whole dashboard are covered, and selling more does not quietly cost more. Each tier’s monthly price is published on our contact page — nothing is billed per sale.
Your processing rate stays your business
Whatever rate you negotiated with your processor is the rate you pay. We do not mark it up, because we are not standing in the payment path to mark anything up.

On a $283.00 sale

Illustrative
Charged on your own Stripe account
$283.00
BestWebby’s share of that sale
$0.00
Processing
Your negotiated rate

Card processing is billed by your own processor at your own rate. We do not mark it up and we do not add a platform fee on top of it.

Gateways

Stripe today, and an honest list of the rest.

Stripe is connected and live, and pay-later methods come through the same Stripe account. What is still on the roadmap is labelled as such, because finding out at migration time is worse than reading it here.

  • Stripe

    US, CA, AU, JP, SG, AE and more

    Live
  • Interac e-Transfer

    Canadian-dollar stores, paid straight to your bank

    Live
  • Klarna

    Pay later, when turned on in your Stripe account

    Through Stripe
  • Afterpay / Clearpay

    Pay later, when turned on in your Stripe account

    Through Stripe
  • Affirm

    Monthly payments in USD and CAD, when turned on in Stripe

    Through Stripe
  • Razorpay

    India

    Planned
  • Flutterwave

    Africa — 20+ countries

    Planned

Whichever gateway you connect, the model does not change: the charge is made on your account and BestWebby adds nothing to it. BestWebby is not endorsed by or affiliated with Interac Corp.

Paying in Canada

The ways Canadians already pay.

Bank transfers online, debit cards at the counter and debits on trade invoices, each landing in your own accounts.

Interac e-Transfer online

On a store that sells in Canadian dollars, shoppers can pay from their own bank straight to your Autodeposit address. They are told to check the name their bank shows before sending, and the order goes ahead when you mark the payment received. No provider in between, and BestWebby never holds the money.

Read the guide

Interac debit at the till

A card reader registered to a location in Canada takes Interac debit cards as well as credit cards, with nothing to set up in BestWebby. Refunds are made with the customer’s card on the reader, as Stripe requires.

Read the guide

Pre-authorised debit on invoices

Customers can pay a Canadian-dollar invoice, or the invoices from an accepted quote, from their bank account by pre-authorised debit on your own Stripe account. Stripe shows the agreement and checks the account; the invoice is marked paid once the debit has gone through.

Read the guide

BestWebby is not endorsed by or affiliated with Interac Corp.

Order risk

Explainable scoring, and you still make the call.

Orders are scored from 0 to 100 by a deterministic rules engine — no black-box model, no per-order cost, and a score you can trace back to the signals that produced it.

Five signals combine, and a review hold needs more than one of them to corroborate, so a single unusual detail never blocks a good customer. Orders crossing your threshold are marked for review; the rest pass straight through to fulfilment. Risk scoring and holds come with the Growth plan and above.

A hold pauses fulfilment and waits for you. It does not cancel the order, refund the customer, or make any other decision on your behalf.

Signals weighed per order

  • Unusually high order value
  • Missing shipping address on an online order
  • Orders placed in the small hours, between 1 and 4am
  • Large total quantity in a single order
  • Bulk quantity of one product

The same rules run on every order, so two identical orders always score the same.

Recurring revenue

Subscriptions on the gateway you already connected.

Any product can become a subscription, and the recurring charges run on your own Stripe account exactly like every other sale. Subscriptions are on the Growth plan and above.

Recurring billing

Turn a product into a subscription with a discount, then watch MRR, active subscribers and churn in one place. Failed payments go through dunning instead of silently lapsing.

  • Subscribe & Save on any product in the catalogue
  • MRR, active subscribers and churn on one dashboard
  • Customer portal for pause, skip and cancel
  • Saved-card off-session charges each period
  • Dunning and retries when a payment fails
  • Runs on your own connected Stripe account
Read the subscriptions guide
Through Stripe

Buy now, pay later

Turn on Klarna, Afterpay or Affirm in your own Stripe account and they appear at checkout whenever the order qualifies: each provider sets the currencies, countries and order amounts it takes. The charge settles to your own Stripe account, as every other sale does.

  • Klarna
  • Afterpay (Clearpay in the UK)
  • Affirm, in US and Canadian dollars
  • Settlement to your own Stripe account

Stripe decides at checkout which of them a shopper is offered. PayPal is not offered.

Zero added transaction fees, on your own gateway.

Connect the Stripe account you already have and keep every point of margin you negotiated. The platform earns from the subscription, not from your sales.