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Payments & fraud

Your gateway. Your funds. Our cut is zero.

BestWebby never processes your customers' payments. You connect your own gateway, the charge is made on your account, and the money is already yours when it lands. On Growth and above, orders are scored for risk on the way through — and we still never touch the payment.

Taking payment on your own gateway is on every plan · risk scoring and holds are on Growth and above

The orders table: each row shows the order reference, item count, date, fulfilment status such as completed, processing, shipped or expired, a risk rating of low or review, and the order total — with filters across the top and a check-risk action.
Risk sits on the order line itself, next to fulfilment status. Anything scored high enough to warrant a look is marked for review rather than dealt with behind your back.
Added by BestWebby
0%

We never take a percentage of a sale

Charge on your own account
Direct

You stay the merchant of record

Order risk score
0–100

Deterministic rules, no per-order cost, Growth and above

Processing rate
Yours

Whatever you negotiated is what you pay

How the money works

Most platforms take a slice. We take none.

A percentage on top of what your processor already charges is the normal cost of running a shop on someone else's platform. It is not a cost here, because the charge happens on your account rather than ours.

The charge is made on your account
You connect your own Stripe account and the payment is taken on it. The money never routes through us on the way to you, and you remain merchant of record for the sale.
Nothing per order, channel or register
One platform subscription, priced by tier rather than by volume: the storefront, every register and the whole dashboard are covered, and selling more does not quietly cost more. What a tier includes is set out on the pricing page — nothing is billed per sale.
Your processing rate stays your business
Whatever rate you negotiated with your processor is the rate you pay. We do not mark it up, because we are not standing in the payment path to mark anything up.

On a $283.00 sale

Illustrative
Charged on your own Stripe account
$283.00
BestWebby’s share of that sale
$0.00
Processing
Your negotiated rate

Card processing is billed by your own processor at your own rate. We do not mark it up and we do not add a platform fee on top of it.

Gateways

Stripe today, and an honest list of the rest.

Stripe is connected and live. Everything below it is on the roadmap and labelled as such, because finding out at migration time is worse than reading it here.

  • Stripe

    US, UK, EU, CA, AU and 40+ more

    Live
  • Razorpay

    India

    Planned
  • Flutterwave

    Africa — 20+ countries

    Planned
  • PayPal

    Global — 200+ countries

    Planned
  • Klarna

    Pay later — US, UK, EU, SE, AU

    Planned
  • Clearpay

    Pay later — UK, AU, NZ, US

    Planned

Whichever gateway you connect, the model does not change: the charge is made on your account and BestWebby adds nothing to it.

Order risk

Explainable scoring, and you still make the call.

Orders are scored from 0 to 100 by a deterministic rules engine — no black-box model, no per-order cost, and a score you can trace back to the signals that produced it.

Five signals combine, and a review hold needs more than one of them to corroborate, so a single unusual detail never blocks a good customer. Orders crossing your threshold are marked for review; the rest pass straight through to fulfilment. Risk scoring and holds come with the Growth plan and above.

A hold pauses fulfilment and waits for you. It does not cancel the order, refund the customer, or make any other decision on your behalf.

Signals weighed per order

  • Unusually high order value
  • Missing shipping address on an online order
  • Orders placed in the small hours, between 1 and 4am
  • Large total quantity in a single order
  • Bulk quantity of one product

The same rules run on every order, so two identical orders always score the same.

Recurring revenue

Subscriptions on the gateway you already connected.

Any product can become a subscription, and the recurring charges run on your own Stripe account exactly like every other sale. Subscriptions are on the Growth plan and above.

Recurring billing

Turn a product into a subscription with a discount, then watch MRR, active subscribers and churn in one place. Failed payments go through dunning instead of silently lapsing.

  • Subscribe & Save on any product in the catalogue
  • MRR, active subscribers and churn on one dashboard
  • Customer portal for pause, skip and cancel
  • Saved-card off-session charges each period
  • Dunning and retries when a payment fails
  • Runs on your own connected Stripe account
Read the subscriptions guide
Planned

Buy now, pay later

Klarna and Clearpay are on the roadmap rather than in the product. When they ship, qualifying orders will show pay-later options at checkout and settlement will go to your own gateway, as everything else does.

  • Klarna — planned
  • Clearpay — planned
  • No merchant credit risk
  • Settlement to your own gateway

Listed here so the roadmap is legible, not to imply it is available today.

Zero added transaction fees, on your own gateway.

Connect the Stripe account you already have and keep every point of margin you negotiated. The platform earns from the subscription, not from your sales.