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All features

Every module, in one list.Search it, filter it, check the plan.

93 entries: 77 live and 16 rolling out. Each shows the lowest plan that includes it, read from the product’s own feature catalogue, and anything still rolling out says what is missing.

Modules

93 modules

  • Storefront & site builder

    Sell everywhere

    Plan: Every planLive
    • A section-based site builder with templates, pages, menus, redirects and forms.
    • Shopper accounts with order history, returns, loyalty points, store credit and a wishlist.
    • Your storefront charges in the currency you choose from 14 (one currency per store).

    Read the guide: Storefront & site builder

  • Several storefronts, one catalogue

    Sell everywhere

    Plan: Growth and upLive
    • Run a retail shop, a trade portal and an outlet from the same products and stock.
    • Give a product its own price on each storefront, or withdraw it from one.
    • Storefronts per plan: Starter 1, Growth 3, Scale 5, Standard 10, Premium 15, Enterprise unlimited.

    Read the guide: Several storefronts, one catalogue

  • AR showroom

    Sell everywhere

    Plan: Scale and upLive
    • Upload .glb and .usdz models; every file is checked before shoppers see it.
    • “View in your space” opens AR at real size on iPhone, iPad and Android.
    • A /showroom page on your storefront, and daily 3D and AR view counts per product.

    Read the guide: AR showroom

  • Point of sale

    Sell everywhere

    Plan: Every planLive
    • Split tender, gift cards, parked sales and returns at the register.
    • Shifts, per-cashier accountability and cash reconciliation.
    • Stripe Terminal for cards; cash and non-card sales keep ringing offline and sync later.

    See it in detail: Point of sale

  • Franchise

    Sell everywhere

    Plan: EnterpriseLive
    • Locations with their own storefront, till and prices over your master catalogue, plus local products.
    • A public store locator at /locations with hours, phone and a map link.
    • Franchisee logins that see only their own locations.

    Read the guide: Franchise

  • Wholesale

    Sell everywhere

    Plan: Growth and upLive
    • Wholesale tiers and trade customers, with tier prices applied at storefront checkout.
    • Merchant invoices for your trade buyers.

    Read the guide: Wholesale

  • B2B company accounts

    Sell everywhere

    Plan: Scale and upLive
    • Company accounts with price lists that take precedence on the server.
    • Net-terms invoicing with a credit limit per company.
    • Draft orders with a payment link, and quote-to-order.

    Read the guide: B2B company accounts

  • Auctions

    Sell everywhere

    Plan: Scale and upLive
    • Timed bidding or falling-price auctions on your storefront at /auctions.
    • Proxy bidding, a private reserve, optional Buy It Now and late-bid extensions against sniping.
    • The winner pays through a private checkout link on your Stripe account; the next bidder gets a second chance if they do not.

    Read the guide: Auctions

  • Offers & negotiation

    Sell everywhere

    Plan: Scale and upLive
    • “Make an offer” on the products you choose, with a lowest offer and automatic accept and decline levels.
    • Counter-offer with a message; the customer answers from their own private link.
    • An accepted offer checks out through a private, single-use link at the agreed price.

    Read the guide: Offers & negotiation

  • Flash sales

    Sell everywhere

    Plan: Growth and upLive
    • Percentage off, amount off, or shipping at no charge, for a window in your storefront’s time zone.
    • Sale price, the regular price struck through, your badge and a live countdown on listings, product pages and the cart.
    • Unit caps and per-customer limits; checkout charges the sale price only while the sale is on.

    Read the guide: Flash sales

  • Ghost Search

    Sell everywhere

    Plan: Growth and upRolling out
    • When a search finds fewer than 4 of your products, shoppers see partner results instead of a dead end.
    • Dropship items from your own CJ Dropshipping or AliExpress account at your margin, and Amazon Associates links.

    Rolling out: The supplier connections follow each provider’s published API and have not yet run on a live merchant account.

    Read the guide: Ghost Search

  • Live shopping

    Sell everywhere

    Plan: Growth and upRolling out
    • Stream on your own storefront with pinned products and live chat beside the video.
    • Orders from the stream land in your normal order list.

    Rolling out: The shopper side has run in production; the merchant go-live path is still being verified.

    See it in detail: Live shopping

  • Custom webhook channel

    Sell everywhere

    Plan: Scale and upLive
    • Push orders from any external system in through a token-authenticated, duplicate-safe ingest URL.
    • Stock changes push back out to a webhook you configure.

    See it in detail: Custom webhook channel

  • Amazon, eBay, Etsy & Shopify connectors

    Sell everywhere

    Plan: Scale and upRolling out
    • Built connectors that link with your own marketplace API credentials.
    • Orders come in alongside every other order; stock goes back out.

    Rolling out: Each shows “Needs API access” until you add credentials, and none has yet run on a live merchant account.

    See it in detail: Amazon, eBay, Etsy & Shopify connectors

  • Buying network

    Sell everywhere

    Plan: Scale and upLive
    • Opt in to trade with other BestWebby stores: surplus stock, wholesale deals and group buys.
    • Recommend suppliers, and see which ones other stores list, never which stores.
    • Quote requests are answered in the seller’s own Quotes and paid on the seller’s own Stripe account.

    Read the guide: Buying network

  • Reseller network

    Sell everywhere

    Plan: Enterprise, invite-onlyRolling out
    • Allocate stock to partner storefronts, or sell a supplier’s allocated stock on yours.
    • Split checkout, reseller purchase orders and invoices.

    Rolling out: Invite-only while it rolls out: access is granted account by account.

  • Orders

    Orders & fulfilment

    Plan: Every planLive
    • View, hold, fulfil, refund and export orders from every channel in one list.
    • Ship part of an order: split parcels, tracking per parcel and batched packing slips.
    • Staff who use two-factor sign-in confirm every refund with a fresh code.
  • Standing intents

    Orders & fulfilment

    Plan: Every planLive
    • Capture a repeat requirement once, then match it as stock and pricing move.

    Read the guide: Standing intents

  • Shipping & tracking

    Orders & fulfilment

    Plan: Every planLive
    • Zones, methods and rates, calculated at checkout from your ship-from origin.
    • A shipment log with tracking, and a tracking page for shoppers.
  • Buy online, pick up in store

    Orders & fulfilment

    Plan: Every planLive
    • Shoppers choose a pickup location at checkout, drawing on that location’s stock.
    • Mark the order ready, then hand it over at the counter.

    Read the guide: Buy online, pick up in store

  • Returns & exchanges

    Orders & fulfilment

    Plan: Every planLive
    • A returns queue where each return resolves as a refund or an exchange.
    • Shoppers start a return from their storefront account.
    • A return-risk score on recent orders, with the specific reasons and a suggested preventive action — a heads-up, not an automatic hold.

    Read the guide: Returns & exchanges

  • Disputes

    Orders & fulfilment

    Plan: Growth and upLive
    • Every chargeback on your Stripe account in one list, linked to its order, soonest deadline first.
    • “Fill from records” drafts the evidence from the order, shipments, messages and your refund policy; you submit it through Stripe.
    • The order is held automatically, with reminders 72 and 24 hours before the deadline.

    Read the guide: Disputes

  • Post-purchase page

    Orders & fulfilment

    Plan: Growth and upLive
    • A thank-you message and up to 4 cross-sell products on the order confirmation page.
  • Subscriptions

    Orders & fulfilment

    Plan: Growth and upLive
    • Subscribe at checkout with a saved card; renewals are charged automatically.
    • Pause, resume or cancel, and let shoppers manage their own.
    • Recurring revenue and churn this month at a glance.

    Read the guide: Subscriptions

  • Custom orders

    Orders & fulfilment

    Plan: Growth and upLive
    • Shoppers send made-to-order and quote requests from your storefront.
    • Review each request and convert it into an order.
  • Fulfilment network

    Orders & fulfilment

    Plan: Scale and upRolling out
    • A board where participating stores post surplus stock and find stock from others, plus a distributor list.

    Rolling out: It does not route orders between fulfilment centres, and it becomes useful as more stores post.

  • Supply chain risk

    Orders & fulfilment

    Plan: Scale and upRolling out
    • A one-click risk read-out on your active suppliers.

    Rolling out: An automated advisory opinion from general knowledge, not a live events or news feed.

  • Products & variants

    Catalog & inventory

    Plan: Every planLive
    • Products with options and variants, images, attachments and categories.
    • Import a Shopify product export: rows are grouped by handle into options and variants, and re-importing is safe.
    • Other CSV files import one product per row.

    Read the guide: Products & variants

  • 3D product models

    Catalog & inventory

    Plan: Every planLive
    • Add a .glb model for a 3D view shoppers can turn on the product page.
    • Add a .usdz model for AR Quick Look on iPhone and iPad.
  • Product insights

    Catalog & inventory

    Plan: Scale and upLive
    • Record a product’s origin, maker, ingredients and allergens, certifications and carbon footprint.
    • Shown in a Product details section on its product page; switch any group off for the whole store.
  • Multi-location inventory

    Catalog & inventory

    Plan: Growth and upLive
    • Stock per location, and transfers between locations.
    • Lots and serial numbers; fulfilment waits until serials are assigned.
    • One stock ledger shared by the register and every storefront.

    See it in detail: Multi-location inventory

  • Bundles & kits

    Catalog & inventory

    Plan: Growth and upLive
    • Group products into bundles; checkout applies the saving when every item is in the cart.
    • Bundle suggestions from what customers actually buy together, with the reasoning behind each one — nothing is created until you approve it.

    Read the guide: Bundles & kits

  • Purchasing & suppliers

    Catalog & inventory

    Plan: Growth and upLive
    • A supplier book and purchase orders.
    • Receive stock against a purchase order.

    See it in detail: Purchasing & suppliers

  • Pricing rules

    Catalog & inventory

    Plan: Growth and upLive
    • Automated and tiered price rules, applied at storefront checkout.
    • Prices move only inside the floor and ceiling you define.

    See it in detail: Pricing rules

  • Recalls

    Catalog & inventory

    Plan: Scale and upLive
    • Freeze stock and cross-reference every buyer of the affected product.
    • Email a notice that shoppers acknowledge on your storefront.
    • Track each recall case and export it as CSV.

    See it in detail: Recalls

  • Regulatory radar

    Catalog & inventory

    Plan: Scale and upLive
    • Recall notices from the U.S. FDA (openFDA), the CPSC and Health Canada, read every day.
    • Matched to your catalogue by barcode, brand and name, each with a confidence score and its reasons.
    • Start a recall from a match in one click.

    Read the guide: Regulatory radar

  • Licence keys

    Catalog & inventory

    Plan: Growth and upLive
    • A licence key issued on each paid order and emailed automatically.
    • A public licence lookup portal.
  • Gift cards

    Catalog & inventory

    Plan: Growth and upLive
    • Sell and issue gift cards; redeem them at checkout and at the register.
    • Store credit in the shopper’s account.
  • Customer profiles

    Customers & CRM

    Plan: Every planLive
    • Profiles with order history, lifetime value and tags, plus bulk actions.
    • Export or erase a customer’s data on request.
  • Segments

    Customers & CRM

    Plan: Growth and upLive
    • Rule-based segments, or describe one in plain English.
    • Target campaigns and flows at a segment.
  • Sales pipeline

    Customers & CRM

    Plan: Growth and upLive
    • Leads with scoring, activities, and an opportunity pipeline through to quote.

    Read the guide: Sales pipeline

  • Sales console & field app

    Customers & CRM

    Plan: Scale and upLive
    • Assign reps and territories and monitor compliance.
    • A field rep app with GPS check-in, route plans, offline sync and on-site quotes with e-signature.

    Read the guide: Sales console & field app

  • Inbox & care

    Customers & CRM

    Plan: Growth and upLive
    • A shared inbox for customer email, with canned replies.
    • Suggested resolutions that staff approve, and care metrics.
  • WhatsApp chat

    Customers & CRM

    Plan: Growth and upRolling out
    • Link a number by QR code; inbound chats land in the inbox.

    Rolling out: Runs on an unofficial WhatsApp Web bridge, not the WhatsApp Business API, and has not yet been confirmed with a live merchant number.

  • Help center

    Customers & CRM

    Plan: Growth and upLive
    • A searchable knowledge base at /help on your storefront, with “was this helpful” votes.
  • Reviews

    Customers & CRM

    Plan: Growth and upLive
    • Product reviews with photos, moderation and replies.
    • A review-request email prepared after each order.
  • Loyalty & VIP

    Customers & CRM

    Plan: Growth and upLive
    • Points and rewards shoppers redeem from their storefront account.
    • A VIP club: set the qualifying order count, then tag every qualifying customer in one click.
  • Referrals

    Customers & CRM

    Plan: Growth and upLive
    • Every customer gets a code and a share link; their friend gets a first-order discount.
    • The referrer earns store credit or a single-use code once that order clears your hold window.
    • Self-referral checks, caps you set, and a review queue for flagged referrals.

    Read the guide: Referrals

  • Waitlist

    Customers & CRM

    Plan: Growth and upLive
    • A back-in-stock and launch waitlist form on the product page.
  • Gift registry

    Customers & CRM

    Plan: Scale and upLive
    • Registries with share codes, a public registry page, and items marked as purchased.
  • Promotions & discounts

    Marketing & automation

    Plan: Growth and upLive
    • Automatic and code promotions, with a preview before they go live.
    • A clearance and markdown scheduler with an approval gate and a price floor.

    Read the guide: Promotions & discounts

  • Email campaigns

    Marketing & automation

    Plan: Growth and upLive
    • Send now or schedule to consented customers or a segment.
  • Flows & automation

    Marketing & automation

    Plan: Growth and upLive
    • Automated journeys with email steps, timing and A/B variants.
    • Activate, pause, or enrol customers by hand.
  • Abandoned-cart recovery

    Marketing & automation

    Plan: Growth and upLive
    • An automatic recovery email sequence, plus a one-off recovery email when you want one.
    • A count of recovered carts.
  • Deliverability

    Marketing & automation

    Plan: Growth and upLive
    • Opens, clicks and attributed revenue per campaign.
  • Product feeds

    Marketing & automation

    Plan: Scale and upLive
    • Google, Meta and TikTok catalogue feeds published from your storefront.
  • Affiliates

    Marketing & automation

    Plan: Scale and upLive
    • Partners get a tracked link and earn commission on paid orders inside your attribution window.
    • Rates per product or collection; commission is reduced when an order is refunded.
    • A partner portal; you pay partners yourself and record the payouts.

    Read the guide: Affiliates

  • Blog & content

    Marketing & automation

    Plan: Growth and upLive
    • Write and publish articles to /blogs on your storefront, with a content calendar.
  • Quizzes

    Marketing & automation

    Plan: Growth and upLive
    • Product-finder quizzes at /quiz that end in recommendations.
  • Social listening

    Marketing & automation

    Plan: Scale and upLive
    • Track your brand, products, competitors and hashtags across Google News, Hacker News, Google Alerts and RSS feeds you add.
    • Each mention rated for sentiment and tagged by topic, with alerts on negative mentions and spikes, and a digest.
    • A link to reply on the original site, under your own account.

    Read the guide: Social listening

  • Social posting

    Marketing & automation

    Plan: Growth and upRolling out
    • Compose and schedule posts to your Facebook Page, Instagram business account and Google Business Profile.

    Rolling out: Posting uses access tokens you paste in and has not yet been confirmed on a live account. X and LinkedIn are not available.

  • SMS marketing

    Marketing & automation

    Plan: Growth and upRolling out
    • Texts to customers who agreed to receive them, with STOP and START handled for you.

    Rolling out: Available soon, once our phone service is connected. Until then the screen says so and nothing is queued.

    Read the guide: SMS marketing

  • Payments on your own Stripe

    Finance & operations

    Plan: Every planLive
    • Charges are made on your own connected Stripe account; the money never routes through BestWebby.
    • 0% added transaction fee on top of your processor’s rate.

    See it in detail: Payments on your own Stripe

  • Quotes

    Finance & operations

    Plan: Growth and upLive
    • Build a quote from your catalogue and send a link the customer accepts online.
    • Convert an accepted quote into an invoice or an order.

    Read the guide: Quotes

  • Accounting

    Finance & operations

    Plan: Scale and upLive
    • A ledger of sales, refunds and costs, with revenue and expense summaries for any dates.
  • Tax rules

    Finance & operations

    Plan: Growth and upLive
    • Tax rates and collection rules applied at storefront checkout, appointment deposits included.
  • HR & timesheets

    Finance & operations

    Plan: Scale and upLive
    • Staff clock in and out and take breaks on the till, and ask for time off there.
    • Timesheets per pay period, approved by managers with a full change history.
    • Export approved hours for Gusto, ADP Workforce Now, Wagepoint or any provider. BestWebby does not run payroll.

    Read the guide: HR & timesheets

  • Carbon estimates

    Finance & operations

    Plan: Scale and upLive
    • Estimated delivery emissions per order, from parcel weight, distance and UK government (DESNZ) conversion factors.
    • Monthly and per-product reports, and an optional “estimated delivery footprint” line at checkout.
    • Record your own pledges; BestWebby does not buy, sell or verify offsets.

    Read the guide: Carbon estimates

  • Franchise royalty statements

    Finance & operations

    Plan: EnterpriseLive
    • Royalty and marketing-fund fees worked out each month from each location’s real orders and refunds.
    • Statements issued as invoices from your business, with your tax rules, payable on your Stripe account.

    Read the guide: Franchise royalty statements

  • Analytics

    Intelligence & insights

    Plan: Every planLive
    • Sales, traffic and conversion-funnel reports.

    See it in detail: Analytics

  • Insights

    Intelligence & insights

    Plan: Growth and upLive
    • A business health score, a board report and a 30/60/90-day cash-flow forecast from your own data.
    • Restock recommendations and a what-if simulator — project the revenue impact of a price change, a stock increase, a new product launch, or a scenario you describe yourself.
    • See which of your traffic, orders and revenue comes from shopping agents (ChatGPT, Claude, Perplexity, Gemini, Copilot and others), and which part of your store they use.

    Read the guide: InsightsSee it in detail: Insights

  • Retention & cohorts

    Intelligence & insights

    Plan: Growth and upLive
    • At-risk scoring that shows which customers are drifting away.
    • Monthly retention by first-order month.
  • Benchmarks

    Intelligence & insights

    Plan: Scale and upRolling out
    • Anonymised comparison with other businesses that opt in.

    Rolling out: Figures appear only once at least 3 businesses have opted in.

  • Competitor prices

    Intelligence & insights

    Plan: Scale and upRolling out
    • Add competitor product pages and have their prices checked on a schedule.

    Rolling out: Price checks run from a separate crawler whose coverage is still being verified.

  • Fraud protection

    Intelligence & insights

    Plan: Growth and upLive
    • A rules-based 0–100 risk score on each order.
    • Risky orders become hold proposals you approve; nothing is cancelled or refunded automatically.

    See it in detail: Fraud protection

  • Brand protection

    Intelligence & insights

    Plan: Scale and upRolling out
    • A first-pass trademark and IP risk review per product.

    Rolling out: An automated opinion only: no trademark database is searched.

  • Approvals ledger

    Intelligence & insights

    Plan: Every planLive
    • Every proposed automated action waits for approval, with its reasoning attached.
    • Set a level per kind of action, with limits and an undo window.

    See it in detail: Approvals ledger

  • Operator

    Intelligence & insights

    Plan: Scale and upRolling out
    • Type a command, preview what it will do, then confirm.

    Rolling out: Two commands run today: set a product’s status, and create a discount code.

  • Online booking

    Services & appointments

    Plan: Growth and upLive
    • A Book now page offering only genuinely available times, in your time zone, with no double booking.
    • Services with duration, buffers and group sizes; customers pick a person or “anyone available”.

    Read the guide: Online booking

  • Staff calendars

    Services & appointments

    Plan: Growth and upLive
    • Staff hours, time off and closures, including hours that run past midnight.
    • Staff are emailed their own bookings and, if you like, a daily agenda.

    Read the guide: Staff calendars

  • Deposits & prepayment

    Services & appointments

    Plan: Growth and upLive
    • Take a deposit or full payment on your own Stripe account, with your store’s tax rules.
    • Refunds follow each service’s cancellation rules and go back automatically.

    Read the guide: Deposits & prepayment

  • Repeat bookings

    Services & appointments

    Plan: Growth and upLive
    • Weekly, every few weeks or monthly series of up to 52 visits, booked by you or, if you allow it, by the customer.

    Read the guide: Repeat bookings

  • Reminders & self-service changes

    Services & appointments

    Plan: Growth and upLive
    • Reminders before each visit.
    • A private link to cancel or reschedule within your policy, including “this and later dates” for a series.

    Read the guide: Reminders & self-service changes

  • Store phone numbers

    Services & appointments

    Plan: Growth and upRolling out
    • US and Canadian numbers for your store, for calls and texts.

    Rolling out: Available soon, once our phone service is connected.

    Read the guide: Store phone numbers

  • Tele-sales dialer

    Services & appointments

    Plan: Scale and upRolling out
    • Click Dial, your own phone rings, and you are connected to the lead.
    • Calling hours, consent and do-not-call lists are checked before every call.

    Rolling out: Available soon, once our phone service is connected.

    Read the guide: Tele-sales dialer

  • Call assistant

    Services & appointments

    Plan: Scale and upRolling out
    • Answers calls to your number, checks orders, takes messages and puts callers through to you.
    • Every call lands in your inbox.

    Rolling out: Available soon, once our phone service is connected.

    Read the guide: Call assistant

  • Custom domains & branded email

    Every account

    Plan: Every planLive
    • Your own domain with a managed certificate.
    • Business mailboxes on your own address.

    Read the guide: Custom domains & branded email

  • Team roles & audit log

    Every account

    Plan: Every planLive
    • Roles per person, so each member of staff sees what their job needs.
    • A record of who changed what, and when.
  • API & webhooks

    Every account

    Plan: Every planLive
    • Scoped API keys: read products, orders, customers and inventory; write products, stock and fulfilment.
    • Signed outbound webhooks.

    Read the guide: API & webhooks

  • Cookie consent & pixels

    Every account

    Plan: Every planLive
    • A consent banner on your storefront, on by default.
    • GA4, Meta and TikTok pixels load only for the categories a shopper allows.
  • Home, alerts & daily brief

    Every account

    Plan: Every planLive
    • A home screen with the day’s numbers and a “needs you now” queue.
    • Notifications, a business health score and a daily brief.
  • Support Center

    Every account

    Plan: Every planLive
    • Ask us for help from any dashboard screen, with suggested articles first, attachments and status updates.
    • A feature board where each store gets one vote per idea.

    Read the guide: Support Center

  • Billing & your plan

    Every account

    Plan: Every planLive
    • One monthly invoice for the platform, sent after the month with a payment link.

    Read the guide: Billing & your plan

Longer reads

Six parts of the product, each explained in depth with screenshots.

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