Platform overview

The whole shop runs here.One login. One bill. No added fees.

Storefront, register, stock, channels, payments and support are parts of one system rather than apps you assemble. They share one catalogue, one customer record and one set of numbers — so the counter and the storefront can never disagree about what is in stock.

Contact Watch the product tour

Keep your own Stripe · one subscription · no lock-in

The BestWebby dashboard home screen: revenue, orders, average order value and new customers across the top; a prioritised “Needs you now” queue listing a low wallet balance, an order awaiting fulfilment and several refunds to approve, each with its own action button; and cashflow and at-risk stock panels down the right-hand side.

Added transaction fees: 0%
Payment gateway: Own
Subscription for the platform: One
Audit trail on every action: Full

Explore the product

Six places you will spend your time.

Each one is a full account of what ships today, what it does for the person using it, and where something is still on the roadmap — not a summary page.

Point of sale

A register your staff can run a whole shift on: customer lookup at the counter, split payments, parked sales, per-cashier accountability and cash reconciliation — on the same catalogue and the same stock as the storefront.

The register is on every plan, including the free Starter one.

Runs as a PWA
Stripe Terminal
Cash sales work offline

Insights

An approvals ledger where every proposed action waits with its reasoning attached, a level and a spend cap you set per kind of action, and pricing rules that move prices only inside the floor and ceiling you define.

The ledger is on every plan; the engines that feed it need Growth or above.

Approval-gated
Rules you define
Full audit trail

Inventory & recalls

Reorder suggestions read from your own sales velocity, purchase orders tracked through to goods-received, and a complete recall workflow — freeze the SKU, cross-reference who bought it, email the buyers, track every case, export the notice.

Inventory and purchasing are on Growth; the recall workflow is on Scale.

Purchase orders
Multi-location
Recall notice export

Marketplaces

Bring orders in from any external system through the custom webhook channel, and import your catalogue by CSV. The Amazon, eBay, Etsy and Shopify connectors are built and waiting on your marketplace API access — and the status of each one is published honestly.

Connecting sales channels is on the Scale plan.

Webhook channel live
Connectors in development

Payments & fraud

Connect your own Stripe account: the charge is made on it, the funds land in it, and we add nothing on top. A deterministic 0–100 rules engine scores orders for risk, so the ones worth a second look surface on their own.

Payments are on every plan; risk scoring and holds need Growth or above.

0% added fees
Risk scoring
Subscriptions

Analytics & BI

Live customer LTV and behavioural cohorts, 30/60/90-day cash-flow projections, a daily z-score check that flags revenue, order-count and refund-rate days outside your norm, and a board-style report written from your own numbers.

Sales reporting is on every plan; cohorts, LTV and forecasting need Growth.

Cohorts & LTV
Cash-flow forecast
Board-ready report

Beyond the six

The rest of it, in the same subscription.

These are not add-ons with their own line on the bill. Where a written guide exists, it is linked; where something is plan-gated or still rolling out, it says so.

Subscriptions & recurring ordersSubscribe & Save on any product, MRR and churn tracking, dunning on failed payments. Growth plan and above.
B2B accounts & net termsCompany accounts, price lists and net-terms invoicing without a second storefront. Scale plan.
Buy online, pick up in storeReserve against a specific location, then hand over at the counter. On every plan.
Clearance & markdown schedulerScheduled markdowns behind an approval gate, with a price floor per rule. Growth plan and above.
Standing intentsRepeat requirements captured once, then matched as stock and pricing move. On every plan.
Custom domains & branded emailYour own domain with a managed certificate, and store email from your own address. On every plan.
Quotes, invoices & salesQuote to payment to provisioning, for the deals that start as a conversation. Quotes from Growth; the sales console from Scale.
API & webhooksRead-only REST endpoints for products, orders, customers and stock on an API key, plus outbound webhooks. Write access is demand-driven — tell us what you need.
Moving from another platformBring the catalogue over by CSV, including exports from Shopify and WooCommerce. On every plan.
Marketing flowsWin-back, post-purchase and abandoned-cart sequences, plus discounts and promotions. Growth plan and above.
Customers & loyaltyCustomer profiles on every plan; behavioural cohorts, loyalty rewards and referrals from Growth.
Multi-currency pricingAvailable on Growth plans and above, with localised storefronts expanding over time.
Live shoppingBroadcast on your own storefront with pinned products and live chat beside the stream. Runs on LiveKit, once your streaming service is connected. Growth plan, still in development.
Unified inboxCustomer conversations in one place — email tickets, plus one-to-one WhatsApp chat on a number you connect. A shared inbox, not a broadcast channel. Growth plan and above.
Staff, permissions & audit logRoles per person, and a record of who changed what, and when. On every plan.

See it running on your own catalogue.

Tell us what you sell and where you sell it, and we will walk you through the parts that matter to your shop — with pricing built around your business.

Start free Watch the demo