Terms of Service

BestWebby provides a Unified Business Operating System that enables merchants to manage their commerce operations, including but not limited to: storefront management, inventory control, point-of-sale operations, marketplace integrations, and automated business insights.

BestWebby charges a subscription fee for use of the Platform, and a one-time setup fee where one applies. BestWebby does not process, hold, or intermediate payments between merchants and their customers. All customer payments are processed directly through the merchant's connected payment gateway, and BestWebby takes no percentage of your sales.

We may change the subscription fee. Where a change increases what you pay:

• we will give you at least one month's written notice before it takes effect;
• it takes effect at your next renewal after that notice period — never mid-cycle, and never as a mid-term adjustment to a period you have already paid for;
• an increase will not exceed 10% of your then-current fee in any twelve-month period; and
• you may cancel at any time before it takes effect, without penalty, and keep the service until the end of the period you have already paid for.

A reduction takes effect immediately and needs no notice. If we have agreed a specific price with you in writing, that agreed price governs and is not changed by a change to our published prices.

You agree not to use the Platform to conduct illegal activities, infringe on intellectual property, distribute malware, or engage in fraudulent activity. BestWebby reserves the right to suspend accounts in violation of these terms.

Your use of the Platform is also governed by our Privacy Policy and, where applicable, our Data Processing Agreement (DPA). We process your data as described in those documents.

To the fullest extent permitted by law, BestWebby's liability is limited to the amount you paid for the Platform in the 12 months preceding the claim.

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

Questions about these Terms should be directed to us through our contact form.