Plan: Growth and upLive
Online booking
- A Book now page offering only genuinely available times, in your time zone, with no double booking.
- Services with duration, buffers and group sizes; customers pick a person or “anyone available”.
Platform · Services & appointments
Sell time as easilyas you sell things.
Services sit next to products in the same store. Customers book only times when the person they chose is genuinely available, pay a deposit on your own Stripe account, and move or cancel within your policy without calling you.
Keep your own Stripe · 0% added transaction fees · one subscription
Tuesday · store time zoneIllustration
- 09:00Consultation · 30 minAnyone availableDeposit paid
- 10:15Colour & finish · 90 minStaff member 2Visit 3 of 8 · weekly
- 12:30Fitting · 45 minStaff member 1Held while paying
- 18:00Evening class · 60 minGroup of 85 of 8 places booked
- 23:30Late session · 90 minStaff member 3Runs past midnight
- Modules in this area
- 8
- Every one listed below
- Live today
- 5
- Working end to end
- Rolling out
- 3
- Built, labelled with what is missing
- On every plan
- 0
- Starter included
01 / 04
Booking
The Book now page and the services behind it.
02 / 04
Staff
Hours, time off and their own agenda.
Plan: Growth and upLive
Staff calendars
- Staff hours, time off and closures, including hours that run past midnight.
- Staff are emailed their own bookings and, if you like, a daily agenda.
03 / 04
Payments & changes
Deposits, repeat visits and reminders.
Plan: Growth and upLive
Deposits & prepayment
- Take a deposit or full payment on your own Stripe account, with your store’s tax rules.
- Refunds follow each service’s cancellation rules and go back automatically.
Plan: Growth and upLive
Repeat bookings
- Weekly, every few weeks or monthly series of up to 52 visits, booked by you or, if you allow it, by the customer.
Plan: Growth and upLive
Reminders & self-service changes
- Reminders before each visit.
- A private link to cancel or reschedule within your policy, including “this and later dates” for a series.
04 / 04
Phone
Calls and texts, coming soon.
Plan: Growth and upRolling out
Store phone numbers
- US and Canadian numbers for your store, for calls and texts.
Rolling out: Available soon, once our phone service is connected.
Plan: Scale and upRolling out
Tele-sales dialer
- Click Dial, your own phone rings, and you are connected to the lead.
- Calling hours, consent and do-not-call lists are checked before every call.
Rolling out: Available soon, once our phone service is connected.
Plan: Scale and upRolling out
Call assistant
- Answers calls to your number, checks orders, takes messages and puts callers through to you.
- Every call lands in your inbox.
Rolling out: Available soon, once our phone service is connected.
Works with the rest of the platform
Same customers, same catalogue, same stock. These areas read and write the same records as this one.
- Customers & CRMCRM, pipeline, inbox, reviews, loyalty, referralsExplore
- Finance & operationsYour own Stripe, quotes, accounting, tax, HR, carbonExplore
- Sell everywhereStorefronts, POS, B2B, auctions, offers and moreExplore
Looking for one feature? Search every module or see the platform overview.
FAQ
Services & appointments: questions merchants ask
Can two customers book the same slot?
No. A time is held while the customer pays, and a slot that is taken is no longer offered. Group services allow as many people as the group size you set.
Can customers book a repeating appointment?
Yes. Weekly, every few weeks or monthly, up to 52 visits, booked from the dashboard or by the customer if you allow it. Only the first visit’s deposit is taken online; later visits are paid at the visit.
Can the phone assistant answer calls for bookings?
Phone numbers, the call assistant and SMS reminders run on our phone service, which is rolling out. They become available once it is connected; until then each screen says so.
See it on your own catalogue.
Create your store and activate it with the one-time setup fee, or tell us how you sell and we will walk you through the parts that matter to your business.