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Privacy Policy

Last updated: May 2026 · Entity: BestWebby

1. Who we are

BestWebby (“we”, “us”, “our”) operates the BestWebby platform. We are the Data Controller for information collected directly from platform users. For merchant customer data, we act as a Data Processor.

2. What we collect

We collect information you provide directly:

  • Account registration information (name, email, company)
  • Payment and billing information (processed by Stripe — we do not store card data)
  • Business and product information uploaded to the Platform
  • Communications you send us

We collect automatically:

  • Usage and analytics data (pages visited, features used)
  • Technical information (browser, device, IP address)
  • Cookies and similar tracking technologies

3. How we use your data

We use your data to: provide and improve the Platform, process payments, send transactional communications, provide customer support, and comply with legal obligations.

4. Cookies

We use essential cookies (required for Platform operation), functional cookies (preferences), and analytics cookies (usage patterns). You may opt out of non-essential cookies via our cookie preference center.

5. Your rights (GDPR)

If you are in the EEA or UK, you have the right to: access your data, correct inaccurate data, erase your data, restrict processing, data portability, and object to processing. Submit requests to our contact form.

6. Data retention

We retain account data for the duration of your subscription plus 90 days after cancellation. You may request immediate erasure at any time.

7. Contact

Data protection inquiries: our contact form