Gift Cards: Issue, Sell and Redeem

Overview

A gift card is a code with a balance. Shoppers spend it at checkout on your storefront, and your cashiers apply it at the till. Catalog → Gift cards lists every card with what was issued and what is left.

Gift cards are on the Growth plan and above.

Issue a gift card

1. Go to Catalog → Gift cards and click Issue gift card.
2. Enter the Amount.
3. Optionally add a Recipient email and an Expires date. A recipient email links the card to that customer's account when they have one.
4. Click Create gift card and copy the code.

Issuing a card here does not email it. Send the code to the person yourself.

Selling gift cards online

Your storefront can sell a gift card product, emailing the card to the buyer or holding it until the date they chose. The product editor cannot create a gift card product yet, so today gift cards are issued from this page.

Redeeming

• Online: the shopper enters the code at checkout and its balance is taken off the order.
• At the till: choose Gift card and enter the code. See Point of sale.
• Shoppers can check a card's balance on your storefront.

Void a card

Open the card and click Void. The customer can no longer use the code, and the list keeps the card for your records.

Good to know

• The page shows Cards issued, Total value issued and Balance remaining across all your cards.