Email Design: Brand Your Order Confirmations and Shipping Notices

Overview

Go to Settings → Email design to see exactly what your order confirmations, shipping notices and other automatic emails look like — with your real logo and brand colour already pulled from your site's theme. This page previews the real email; it doesn't send anything until a customer's order triggers it.

Step 1: Preview an email

Pick an email type from the list (order confirmation, shipping notice, and others) and choose a language if your store sells in more than one — the preview updates to match.

Step 2: Add your footer and support address

Set a footer line (shown at the bottom of every email) and a support email address (where a reply-to or "contact us" link points). These apply store-wide, or per site if you run more than one storefront under this account.

Step 3: Send yourself a test

Click Send test to get a real copy of the email at your own inbox, exactly as a customer would receive it.

Good to know

• The logo and brand colour come straight from your site's theme (Channels → Appearance) — change them there, not here, and every email picks it up automatically.
• This page shows what's real: it doesn't let you rewrite the body copy of these emails, since the system doesn't currently support that. What you see in the preview is exactly what goes out.